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Reducing Administrative Burden

Streamline documentation and workflows to give behavioral health staff more time for meaningful work, collaboration, and client connection.

Administrative overload is the silent career‐killer in behavioral health. Every hour spent on repetitive paperwork is an hour not spent with clients — or on self‐care. At worst, it fuels burnout. At best, it keeps clinicians from their true calling.

AI‐powered tools are emerging that can cut documentation time significantly. But for successful adoption, organizations must prioritize transparency, ethical use, clinician collaboration, and patient privacy.

How AI Can Help Reduce Documentation Time

AI-generated progress notes and transcription tools are being piloted in behavioral health settings. According to Blueprint Health:

Therapists using AI tools can save 5–10 hours per week on documentation
Clinicians can focus more time on care and less on repetitive paperwork
Some tools now integrate directly with EHRs for a smoother workflow

But documentation speed is only part of the picture. Responsible implementation matters just as much as efficiency.

When Adopting AI Tools, Always Consider:

NCMW AI for Behavioral Health: 5 Essential Insights for Providers

The National Council for Mental Wellbeing hosted a five-part webinar series to hear directly from policy leaders, security experts, community providers, and researchers shaping the future of AI in behavioral health.

Read the 5 Key Takeaways

Transparency & Consent

Clients should be informed when AI tools are used in their care
Provide clear explanations of risks and benefits
Secure verbal or written consent

Data Privacy

Use tools that meet HIPAA compliance standards
Ensure data is encrypted and securely stored

Accuracy & Clinician Review

AI-generated notes must be reviewed and edited by a licensed clinician
Clinical judgment and professional standards should always come first

Rollout Strategies

Involve clinicians early and get buy-in
Start with pilot programs
Offer training and track outcomes

Eleos

Agency Spotlight: Trilogy Inc.

Trilogy Inc. recognized that documentation lag time was a key contributor to staff stress. To reduce that stress, they implemented AI-powered notetaking software Eleos as part of their strategy to reduce administrative burden. Sarah Fletcher, Chief Clinical Officer of Trilogy, outlined their use of Eleos during the BHWC’s 2025 conference, “Transforming Behavioral Health Workforce Retention: Innovative Strategies for Illinois Providers”.

Outcomes included:

Note completion time dropped from 15 minutes to 5 minutes
Lag time reduced from 10 days (2022) to 4 days (2024)
Improved work-life balance, with more tasks completed during work hours

Learn more about Eleos

Sources

National Council for Mental Wellbeing. (2025, Dec. 5). AI for Behavioral Health: 5 Essential Insights for Providers. Read article
Blueprint Health. (2024, June 4). AI in behavioral health documentation: Ethical considerations for mental health clinicians. Read article
Eleos Health. Automation and AI Solutions for Healthcare. Visit Eleos
Trilogy Inc. Visit Trilogy
Read: Reamer, F.G. (2023). Artificial intelligence in the behavioral health professions: Ethical and risk management issues. Oxford University Press.