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Growth through Professional Development

Offer clear growth opportunities to boost retention and morale. Learn how to support lifelong learning across behavioral health careers.
Coworkers take part in a workshop exercise.

Professional development is one of the most valued—and underutilized—tools for attracting and retaining behavioral health staff.

In a high-stress field with ongoing workforce shortages, creating a learning-forward environment shows employees they’re seen and supported to grow. From licensure support to leadership training, investing in people’s development improves not only morale and performance, but also long-term commitment.

Practical Ways to Support Staff Development

There’s no one-size-fits-all approach. Here are several ways your organization can build a strong culture of growth:

Support Certification, Licensure, and Credentialing

  • Cover exam or application fees when possible
  • Provide release time or flexible schedules for continuing education
  • Celebrate credentials and milestones publicly
  • Offer guidance for navigating complex licensure requirements

Offer Ongoing Education and Skill-Building

  • Include a mix of learning formats (asynchronous, live, on-the-job)
  • Host both internal and external trainings
  • Prioritize onboarding and role-specific learning
  • Emphasize lifelong learning as a core cultural value

Encourage Interdisciplinary and Interorganizational Learning

  • Facilitate training across teams and roles
  • Learn from adjacent disciplines (e.g., social work, peer support, clinical care)
  • Collaborate with partner agencies on shared learning opportunities

Provide Targeted Training on Special Topics

  • Offer ongoing education on complex areas like:
    • Trauma and suicidality
    • GLBTQIA+ inclusive care
    • Cultural humility and equity

Tailor offerings based on staff feedback and emerging needs.

Strengthen Supervision and Leadership Skills

  • Invest in training for current and future supervisors
  • Focus on trauma-informed and ethical leadership approaches
  • Use coaching models to support performance and team health

Build Mentoring and Coaching Opportunities

  • Formal mentorship: Long-term support, role modeling, and shared learning
  • Coaching: Short-term, goal-specific development
  • Highlight peer support, especially for early-career staff

Sources

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